Мастер общения. Как разговаривать, чтобы договориться»

In the life of every person there are situations when a dialogue with someone turns into a quarrel. And all because you wanted to say one thing, and the interlocutor heard something completely different in your words. And you are constantly being forced to do things that you absolutely do not want to do. Can you firmly and calmly defend your opinion? Are you able to convince your interlocutor, make him agree with you? If you are familiar with at least one of the situations described, and you would like to change it, become a master, a virtuoso of communication, then this book is for you. Reading it, try to immediately apply new knowledge in practice. And the results will be stunning. They will begin to perceive you, your opinion will become significant, you will be able to successfully resist the aggression of other people and seek agreement from the interlocutor.