Бизнес-этикет, или Игра по правилам

The book of business consultant M.D. Arkhangelskaya contains the basic principles, rules and recommendations of behavior in various situations of business communication. The psychological aspects of business communication with clients and employees are considered. The book can serve as a guide for business seminars, as well as an independent guide to the world of business etiquette. It is useful for all those for whom the art of business communication is the most important condition for their professional success: negotiating managers, employees working with clients, businessmen and high-class salesmen.